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Events Fundraising Officer and Communications Officer

The Noah’s Ark Charity supports the Noah’s Ark Children’s Hospital for Wales in providing world class care, helping to ensure the best outcome and experience possible for children and their families.

We are looking for a driven, experienced professional to join our small but highly motivated team as part of the communications and events function. The role is currently a one year fixed term contract with the possibility of a permanent role at the end of that period. Your standard hours will be 37.5 a week. Office hours are 9am to 5pm though some evening and weekend work will be required. Any hours worked over and above your standard hours can be claimed back in TOIL.

Supporting the communications manager and head of events with development and delivery in the following areas:

  • Planning, marketing, developing and evaluating a portfolio of fundraising events.
  • Producing marketing materials to support fundraising events and activities.
  • Reviewing, updating and creating new content for our website.
  • Supporting the head of events to achieve annual events fundraising targets and reaching post holder’s own target regarding specific products or events. (Targets will be subject to weekly, monthly and quarterly reviews and/or reports).
  • Raising awareness of the charity’s impact through story generation and gaining coverage in local and regional media.
  • Promote fundraising events on promotional stalls.
  • Generating creative and engaging content across our social media platforms (experience of video production is desirable).
  • Identifying and building relationships with new potential donors/supporters.
  • Duplicating Noah’s Ark Charity fundraising events on a smaller scale in other geographical locations.
  • Ensuring the provision of excellent supporter care to ensure long term commitment.
  • Sourcing and writing patient stories.
  • Creating and maintaining databases.
  • Develop briefs with the communications manager and head of events for each event with core messaging for volunteers.
  • Collating, analysing and presenting social media and website statistics and trends to help inform future strategy and planning.
  • Undertaking market research/analysis to support evaluation activities.
  • Work with agencies to design and distribute adverts, marketing literature and materials.
  • Identifying new opportunities to promote the organisation to new and existing audiences.
  • Liaising with a variety of internal and external stakeholders in order to meet the requirements of the post eg patients, family members, clinical staff, local media, fundraisers, designers, trustees.
  • Ensuring that marketing and communication activities work in line with brand guidelines.
  • Support fundraising events with set up and take down which may require some evening and weekend working.
  • Monitoring press coverage and maintaining administrative systems.
  • Contributing to monthly report writing (including financial reporting).

Required Education, Skills and Qualifications

Qualifications

  • Educated to degree level or equivalent.
  • Full UK Driving Licence (Required) – due to the event and fundraising element of the role, driving is required.
  • High level of numeracy and literacy.
  • High level of computer competence, specifically relating to Microsoft Office packages and database/CRM systems.
  • The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Experience

  • At least two years’ experience of working in a communications and events/fundraising role and a clear ability to demonstrate a good understanding of each function’s core principles.
  • Experience of working in the third sector is desirable.
  • Knowledge and experience of developing and delivering marketing campaigns and project plans.
  • Knowledge and experience of developing and delivering all phases of a fundraising event to maximise income.
  • A proven track record in recruiting supporters and enhancing event participation.
  • Experience of cultivating, motivating and managing volunteers.
  • Adept at creating excellent written and verbal communication for a range of audiences across various platforms.
  • A developed news sense and experience of working with the media.
  • Proven track record in securing funding/meeting targets.
  • Experience of working as part of a team.
  • Knowledge of website development.
  • Experience of database management.
  • Experience of using and developing different social media solutions to drive engagement and event sign up.
  • Experience of sourcing and compiling case studies and dealing with sensitive issues with tact, discretion and integrity.
  • Technical skills and experience of using content management systems.
  • Experience of managing relationships with a range of stakeholders.

Skills and personal qualities

  • Excellent oral and written communications skills.
  • Excellent interpersonal skills and relationship development abilities.
  • Commitment to maintaining a high standard of work alongside an ability to meet tight deadlines and juggle a range of projects.
  • Evaluation and bench marking skills to inform planning and activity.
  • Strong organisational skills and attention to detail.
  • Good IT skills
  • Ability to work flexibly and proactively and maintain a “can-do” attitude.
  • Ability to work independently as well as collaboratively as part of a small team.
  • An ability to speak Welsh is desirable though not essential.
  • A willingness to model and promote and represent the organisation’s values and personality.
  • A keen interest in keeping abreast of developments across the third sector and, where relevant, using that knowledge to suggest new and innovative ways of working within your own role.

Full-time, one year fixed term contract.

Salary: £23,023.00

Closing date 8th October 2018

To apply for this position please send your CV through to Communication Manager Bethan Simmonds on Bethan@noahsarkcharity.org

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