Job title:     Events Fundraising and Volunteering Officer
Location:    Noah’s Ark Charity, Noah’s Ark Children’s Hospital for Wales, Cardiff
Contract:    18 month fixed term contract with a view to creating a permanent position.
Job type:    Full time (37.5 hours a week) with some flexible working required
Salary:        Up to £27,000 (depending on experience)


The Noah’s Ark Charity supports the Noah’s Ark Children’s Hospital for Wales in providing world class care, helping to ensure the best outcome and experience possible for children and their families.

Having raised more than £22 million to build and equip the hospital, today we continue to work hand in hand with the NHS, providing funding for the most up to date equipment and facilities. We also fund support services for families like the play specialist team, who help children be children, despite the difficulties they are facing.

This is an opportunity for a driven, experienced professional to join a small but highly motivated team. This is a ‘hands on’ role which offers a real opportunity to see the impact that your work and that of the wider charity has on the children and families we support.


Scope of role
The events fundraising and volunteering officer will work alongside the head of events to plan, market, deliver and evaluate the events portfolio. They will play a pivotal role in enhancing the charity’s volunteer strategy by developing and implementing a charity wide volunteering programme. With the support of other colleagues within the wider team, this role will also include the implementation of our patient and family engagement programme (Hub Club and Sparkle Fund) of which volunteers are an essential part.

The combined elements of this role will contribute both directly and indirectly to the financial growth for the Noah’s Ark Children’s Hospital Charity, while also bringing added value to both the volunteer and patient/family experience.


 Main duties and responsibilities 

  • Work alongside the head of events to plan, deliver and evaluate a portfolio of fundraising events.
  • Work with the communications team to develop and implement promotional plans for each event and encourage long term support through the delivery of stewardship activities which sit in line with the organisation’s broader strategic aims.
  • Alongside the head of events, work to achieve annual event fundraising targets.
  • Scope opportunities to duplicate Noah’s Ark Charity fundraising events in different geographical regions.
  • Work with suitable volunteers to promote events at appropriate locations.
  • Undertake market research and analysis to evaluate activities and develop new and rejuvenated events.
  • Support and manage events on the day, which will require some weekend and evening work.
  • Work with the communications manager and director to develop a robust volunteering programme which will include plans around recruitment and retention.
  • Provide responsive, high quality and efficient volunteer co-ordination, for all volunteering across the Noah’s Ark Charity.
  • Work with the wider team to create new volunteering roles where a need is identified
  • Manage the induction and training for the volunteers and oversee all pre-volunteering requirements.
  • Introduce volunteers to the dedicated team member who will be their manager, ensuring both have the support they need to develop a good working relationship and that activities are organised and managed properly.
  • Ensure volunteering opportunities are advertised through relevant digital outlets.
  • Work with the communications team to ensure regular, relevant communications to the network of volunteers.
  • Manage the volunteer management system, maintaining accurate and accessible records.
  • Work alongside and seek guidance from the Cardiff and Vale University Health Board to ensure the charity is meeting governance and legislative requirements regarding volunteering and respond to changes in practice and legislation.
  • Act as designated lead on the implementation of our hospital Hub Club and Sparkle Fund.


Personal specifications


Criteria Essential Desirable How/when tested
  • Educated to degree level or equivalent, or experience of performing well in a similar role
  • Evidence of continued learning and development
Volunteering or events management qualification Application
  • Experience of working in an events or volunteering role and a clear ability to demonstrate a good understanding of each function’s core principles.
  • Experience of managing projects.
  • Experience and understanding of recruiting, placing and managing volunteers.
  • Experience in recruiting fundraising supporters and enhancing their participation.
  • Experience of motivating volunteers and supporters.
  • Evidence of effective team working.
  • Experience of working to strict deadlines, in a pressurised environment.
  • Experience of working in a customer service environment.
  • Knowledge of computer and administrative systems.
  • Knowledge and experience of developing and delivering all phases of a fundraising event to maximise income.
  • Proven track record in meeting targets.
  • Experience of managing relationships with a range of stakeholders.
Experience of working in some capacity with third sector or public sector service users eg patients, clients, family members Application and interview
  • Proven ability to communicate effectively with a range of people, both verbally and in writing.
  • Ability to manage potential conflict both calmly and confidently.
  • Excellent presentation and interpersonal skills, with the ability to develop relationships at all levels.
  • Good communications skills, both verbal and written.
  • Demonstrate respect for people from different backgrounds.
  • Ability to process complex data.
  • Evaluation and benchmarking skills to inform planning and activity.
  • Ability to work flexibly and proactively and maintain a “can-do” attitude.
  • Good IT skills.
  • A keen interest in keeping abreast of developments across the third sector and, where relevant, using that knowledge to suggest new and innovative ways of working within your own role.
The ability to speak Welsh. Application and interview
Personal attributes
  • Hold a full driving license.
  • A willingness to model and promote the organisation’s values and behaviours.
  • A flexible working attitude, with a willingness to work out of hours when necessary.
  • Willingness to travel around Wales when necessary.
  • Complete confidentiality and discretion in handling highly sensitive data.
Application and interview


To apply for this role, please send a CV along with a covering letter via email to by no later than midnight on Thursday 19 September. Your covering letter should explain your reasons for applying for the post and provide additional information which demonstrates that you have read the published person specification and how you meet the essential and (where relevant) desirable criteria for this particular position. This can include relevant skills, knowledge, experience, voluntary activities and training. Your cover letter should be no more than two pages of A4 in length.